New acquisitions come with a standard 1 year warranty and lifetime maintenance.

With the purchase of new and select pre-owned machines, customers receive access to installation, training, and calibration services. Certain models even include on-site setup and training as part of the deal.

For inquiries regarding training, installation, or to request manuals and software, reach out to our Customer Service at sales@dezsmart.com. Be prepared to provide your machine model and serial number for efficient assistance.

For technical support with equipment operation or process-related concerns, feel free to email us, use our online contact form, or call. Should the need arise, we can dispatch a technician to your location to perform repairs on-site.